Comments on: Airline Frenzy http://redskyinsights.com/blog/2007/02/19/airline-frenzy/ Operational Branding Consultants Mon, 19 Mar 2007 17:50:40 +0000 http://wordpress.org/?v=2.8.4 hourly 1 By: Bob Pagano http://redskyinsights.com/blog/2007/02/19/airline-frenzy/comment-page-1/#comment-15 Bob Pagano Mon, 19 Mar 2007 17:50:40 +0000 http://redskyinsights.com/blog/2007/02/19/airline-frenzy/#comment-15 David: I agree. All of the recent staffing cutbacks are visible at the ticket counters, long wait times on the 800 numbers and slow website performance. What's not visible until its too late is the impact of the cutbacks on air travel safety. We have been fortunate not to have had any major disasters in some time. I fear that we are overdue and may discover it's only a matter of time before airline cutbacks are reflected in a serious mishap. David:

I agree. All of the recent staffing cutbacks are visible at the ticket counters, long wait times on the 800 numbers and slow website performance. What’s not visible until its too late is the impact of the cutbacks on air travel safety. We have been fortunate not to have had any major disasters in some time. I fear that we are overdue and may discover it’s only a matter of time before airline cutbacks are reflected in a serious mishap.

]]> By: David Friedman http://redskyinsights.com/blog/2007/02/19/airline-frenzy/comment-page-1/#comment-5 David Friedman Mon, 12 Mar 2007 00:53:10 +0000 http://redskyinsights.com/blog/2007/02/19/airline-frenzy/#comment-5 The problem here dates back to deregulation. We democratized air-travel, but dumbed-down service across-the-board. For below-cost pricing, what do consumers expect? A passenger bill-of-rights with real teeth will enable all airlines to raise prices. The consumer will receive a better bundle of guarantees, but will pay for them. The problem here dates back to deregulation. We democratized air-travel, but dumbed-down service across-the-board. For below-cost pricing, what do consumers expect?

A passenger bill-of-rights with real teeth will enable all airlines to raise prices. The consumer will receive a better bundle of guarantees, but will pay for them.

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